These reliability scores are based on user feedback:
Consumer Reports' 2015 reliability survey predicts the reliability of 2016 cars and trucks based on a survey of their subscribers and how they've fared with their new vehicles. This year's survey took into account the owners of 740,000 vehicles, asking about any troubles with transmissions, steering, backup cameras, technology in the car and more.
Although all of the problems below were fixed under warranty, Consumer Reports says the terms and issues highlighted were the most commonly used by car owners in the survey, and that some of the repairs required several visits to the dealer with lengthy delays.
So, how many of you filled our the CR owner survey?
The issue here might be less about CR own biases and more about their subscriber base.
I'd be curious to know how many surveys out of the 740,000 were Canyons. I suspect their sample size on the canyon is very small. Out of those 740,000 how many are driving camerys?
The other issue is how they define "dependable".
I purchased a new 2013 mazda 3 for my wife in 2013. No issues with that car to date. It's got over 25k miles on it and it's doing great.
I purchased my Canyon in June. It's been back for the steering wheel, a rattle in the headliner they can't fix, and the dealership broke the glove box when replacing the cabin filter. All minor stuff to be sure. None of it I consider deal breakers, and certainly its a far cry from breaking down and leaving me stranded somewhere but it does show that GM still has room for improvement.