Anyone have a Lemon? - Chevy Colorado & GMC Canyon
 4Likes
  • 1 Post By 404 Not Found
  • 2 Post By Toughsox
  • 1 Post By MadSci
 
LinkBack Thread Tools Display Modes
post #1 of 18 (permalink) Old 01-16-2017, 05:48 PM Thread Starter
Member
 
MadSci's Avatar
 
Join Date: Aug 2016
Posts: 60
Anyone have a Lemon?

Does anyone here have any experience with dealing with/ what constitutes a lemon?

Short story, my truck is now headed into its fourth week at the dealer (not all consecutive) because they can't fix a simple paint blemish right, or without causing more damage.


Sent from my iPhone using Tapatalk Pro
MadSci is offline  
Sponsored Links
Advertisement
 
post #2 of 18 (permalink) Old 01-16-2017, 06:18 PM
Senior Member
 
Janster's Avatar
 
Join Date: Feb 2016
Location: Lancaster, PA
Posts: 1,206
Janster is offline  
post #3 of 18 (permalink) Old 01-16-2017, 07:03 PM
Senior Member
 
404 Not Found's Avatar
 
Join Date: Mar 2016
Location: Ontario Canada
Posts: 813
Here ya go.
Attached Images
File Type: jpeg 2017-01-16-19-01-23--184363386.jpeg (5.4 KB, 41 views)
Toughsox likes this.

2016 Canyon SLT Crew Cab Shortbox Duramax Diesel, Summit White/Jet Black.

Engine built 1/12/16
Placed order 2/20/16
Dealer ordered 2/25/16
Target Production Week 4/11/16
Built and shipped 4/12/16
Delivered to dealer 4/22/16
Drove it home 4/27/16
404 Not Found is offline  
 
post #4 of 18 (permalink) Old 01-16-2017, 07:52 PM
Senior Member
 
Red Rock's Avatar
 
Join Date: Apr 2016
Location: Florida's Emerald Coast
Posts: 576
Garage
I don't know that the lemon law applies to paint. I always thought it had to do with mechanical/electrical repairs, or at least affected drivability/safety. What kind blemish is it? Is the bodyshop that inept? You'd think they'd just send it to a reputable bodyshop, get it fixed right and be done with it!

Paul
2016 Colorado LT, Ext Cab
2.5L 4 Banger
LT Convenience Package
Lund Bed Extender
Chevy Drop-in Bedliner
Off Road Side Steps
Gator SR1 Tonneau
WeatherTech Mud Flaps
WeatherTech Vent Visors
Red Rock is offline  
post #5 of 18 (permalink) Old 01-16-2017, 08:10 PM
Senior Member
 
Join Date: Nov 2015
Location: Nonapplicable
Posts: 786
A Lemon is a chronic problem and paint is pretty much a craftmanship issue. Anyway... I do not believe on lemons. The only car that ever had that was closed to that was a Honda Prelude that I owned
That thing was the most horribly designed POS I ever seen.
Plateado is offline  
post #6 of 18 (permalink) Old 01-16-2017, 08:11 PM Thread Starter
Member
 
MadSci's Avatar
 
Join Date: Aug 2016
Posts: 60
It went from a small blemish, to a damaged interior to water damaged headliner.
In my state, if it drops the value by 10% it may qualify.


Sent from my iPhone using Tapatalk Pro
MadSci is offline  
post #7 of 18 (permalink) Old 01-16-2017, 08:32 PM
Senior Member
 
Join Date: Jan 2006
Location: Nutley, NJ
Posts: 1,660
How the heck does it go from a paint blemish on the outside to a water leak on the inside? Did they sand it do to bare metal and bore a hole in it? Talk about incompetence.

2005 5 cyl, Black on Black, 4 door
2016 Z71, Black, Long Box, 4 door
Toughsox is offline  
post #8 of 18 (permalink) Old 01-16-2017, 08:42 PM Thread Starter
Member
 
MadSci's Avatar
 
Join Date: Aug 2016
Posts: 60
It was on the roof. So they had to pull the antenna and third brake light. They hacked The shit outta my interior in the process. The paint work sucked. The body shop manager and a tech got canned for it. But when they fixed it, they got overspray on the cab and had to fix the Clear coat above the rear window.

Here's a rundown:

Sat Nov 12, 2016- appointment by on star. No info on arrival.

Fri Nov 25, 2016- went in for oil, transmission and squeak, also first try on roof.
No walk around of rental-truck had damage.
Comment about rental gril taking lunch and not punching out in front of me. Just unprofessional.

Fri Dec 2, 2016- Pick up with interior damage. Scratch by third brake light, overspray, gasket fitment because of run in clear behind gasket.
First 5 business days out of service.

Fri Dec 16, 2016- dropped for interior fix, scratch, and overspray. Talked with Rob.

Fri Dec 23, 2016- picked up with repair to roof showing, overspray on pass door and left rear cab corner. Pass gasket for still questionable.
Second 5 business days out of service.
Total of 10.

Fri Jan 7, 2017- dropped to fix issues.

Fri Jan 14, 2017- went to pick up to find scratch above driver's door. New overspray spots. Clear coat above window looks awful. Also found grease on truck, dirty interior and truck bed. I was also floored to find water stained headliner. Possible leak from antenna or third brake light.
Left with dealer.
Now 15 business days and counting out of service.







Sent from my iPhone using Tapatalk Pro
MadSci is offline  
post #9 of 18 (permalink) Old 01-16-2017, 08:47 PM
Senior Member
 
Red Rock's Avatar
 
Join Date: Apr 2016
Location: Florida's Emerald Coast
Posts: 576
Garage
Sounds to me like you'd have been better off just living with the original blemish! This sounds like a bad dream on it's way to becoming a full blown nightmare!

Paul
2016 Colorado LT, Ext Cab
2.5L 4 Banger
LT Convenience Package
Lund Bed Extender
Chevy Drop-in Bedliner
Off Road Side Steps
Gator SR1 Tonneau
WeatherTech Mud Flaps
WeatherTech Vent Visors
Red Rock is offline  
post #10 of 18 (permalink) Old 01-16-2017, 08:48 PM
Senior Member
 
Join Date: Jan 2006
Location: Nutley, NJ
Posts: 1,660
Geez,.,,,good thing you are documenting all this. Wish you the best but, this is definitely one of those times you wish you could just do this -
DrGonzo01 and HeathBar1 like this.

2005 5 cyl, Black on Black, 4 door
2016 Z71, Black, Long Box, 4 door
Toughsox is offline  
post #11 of 18 (permalink) Old 01-16-2017, 08:53 PM Thread Starter
Member
 
MadSci's Avatar
 
Join Date: Aug 2016
Posts: 60


All stems from the blister in the last picture


Sent from my iPhone using Tapatalk Pro
Johng724 likes this.
MadSci is offline  
post #12 of 18 (permalink) Old 01-16-2017, 08:54 PM Thread Starter
Member
 
MadSci's Avatar
 
Join Date: Aug 2016
Posts: 60
Quote:
Originally Posted by Red Rock View Post
Sounds to me like you'd have been better off just living with the original blemish! This sounds like a bad dream on it's way to becoming a full blown nightmare!


I passed bad dream on the second visit and went right to nightmare!


Sent from my iPhone using Tapatalk Pro
MadSci is offline  
post #13 of 18 (permalink) Old 01-16-2017, 09:02 PM
Senior Member
 
Join Date: Sep 2014
Location: S.W. Florida
Posts: 3,184
Garage
Yeesh
I'd be getting a GM regional manager involved, and taking the party to another, more competent dealership.
RatRacer is offline  
post #14 of 18 (permalink) Old 01-16-2017, 09:08 PM Thread Starter
Member
 
MadSci's Avatar
 
Join Date: Aug 2016
Posts: 60
How do I find their contact information?


Sent from my iPhone using Tapatalk Pro
MadSci is offline  
post #15 of 18 (permalink) Old 01-16-2017, 09:20 PM
Senior Member
 
Join Date: Sep 2014
Location: S.W. Florida
Posts: 3,184
Garage
Quote:
Originally Posted by MadSci View Post
How do I find their contact information?


Sent from my iPhone using Tapatalk Pro
You won't get a direct contact number. You have start with corporate:
CHEVROLET CUSTOMER EXPERIENCE
Phone 1-800-222-1020
RatRacer is offline  
post #16 of 18 (permalink) Old 01-16-2017, 09:27 PM
Senior Member
 
pltctycanyon's Avatar
 
Join Date: May 2016
Location: Florida
Posts: 390
a blemish on the roof, a little touch up paint and done. yea its new and pisses you off but no one looks or can see the rooftop and look where you're at now. a decent body shop could have fixed it.
check with your state on what lemon law will cover. they're all a bit different. escalate it to regional/corporate. if that doesn't work hire an attorney to send a letter to the dealer or perhaps comprehensive on your insurance will get it done.

as far as lemons, i think anyone with a 6spd transmission issue has a lemon... or class action

Last edited by pltctycanyon; 01-16-2017 at 09:38 PM.
pltctycanyon is offline  
post #17 of 18 (permalink) Old 01-16-2017, 09:30 PM Thread Starter
Member
 
MadSci's Avatar
 
Join Date: Aug 2016
Posts: 60
Quote:
Originally Posted by pltctycanyon View Post
i doubt lemon law is the way. i think a lawyer or small claims is the way to go if chevy doesn't escalate it to regional/corporate. a blemish on the roof, a little touch up paint and done. yea its new and pisses you off but no one looks or can see the rooftop and look where you're at now


The problem was being in the northeast, and it being a good sized blister sticking up, was it opening up and rusting.


Sent from my iPhone using Tapatalk Pro
MadSci is offline  
post #18 of 18 (permalink) Old 01-17-2017, 09:12 PM
Member
 
Join Date: Aug 2014
Location: ne indiana
Posts: 84
Most states have lemon laws as well as the federal law designed to protect consumers. Contact a reputable law firm that specializes in consumer litigation and lemon laws and discuss your issues as well as determining if they take your case how they receive payment. Usually their payment is part of the settlement, most will not take a payment from you if they lose so normally will not take a case if they don't think they can win. Keep good records and conversations you've had with the various dealer personal. To help your case and possibly getting your issue fixed would be to contact GM Customer service, they do a pretty good job of bugging the dealer on your issues with the usual follow-up. Even though your dealer sounds incompetent GM is concerned about suits filed and over all customer satisfaction.
I can speak from experience, I did the above and 4 months later received a cash payment from GM and after this payment and sale of the Colorado ended up with getting back the original cost plus some of the sales tax and fees paid at purchase.
All the manufacturers have lemons, it's the nature of the beast, that's why the states and Federal gov. have established a method for consumers to realize some satisfaction.

2015 Red Rock Z-71 Crew Cab
fwinchev is offline  
Sponsored Links
Advertisement
 
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the Chevy Colorado & GMC Canyon forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in









Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes
Linear Mode Linear Mode



Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome