2016 "Chuggle Or Shudder" - GM Has Let Us Down
After four (so far) trips to the dealer, reflash # PIP5342B done (resolved nothing) and numerous conversations with ChevrolerCustomerCare, I have pretty much been told to "live with it". In fact, at the bottom of PIP4342B, they have added a note saying "No additional repair attempts should be made to address the concerns listed above. These concerns are due to normal operation of the automatic transmission and the torque converter clutch". In other words, they know there is a problem and tried several flashes to resolve the problem, but can't (or won't). Instead of helping those of us that are stuck with a known, inferior product, they released the 2017 with a slightly upgraded engine and an 8 speed transmission. I drove a new 2017 today and the "Chuggle or Shudder" is gone. The truck shifted and performed just like you would expect it to.
The dealer has acknowledged the problem with trucks like mine and say they are getting the same excuses from GM. They said they would "work" with me to get into a similar, new 2017. But some how losing about $9,000 to get out of a truck with 5400 miles on it does not seem to be much of a good deal.
This is a quality and safety issue with GM and I am not through with this....yet. I am leaning toward filing a class action suite against GM. I already have a few people who said they would join me. If any of you have run into the same frustrations that I have, PM me if you are interested in getting involved.
As a side note, I am not a young, unhappy whipper snapper. I bought my first new truck in 1969 and have had numerous new trucks and cars since then. I guess I must have been lucky since this is the 1st poor performing, non-repairable vehicle I have ever bought.