It's a $20 repair at a tire shop. Why waste the time going to the dealer for that....... even if it was free?
(I took my truck in for an oil change and the Android Auto update and it took them ALL DAY! Free is NOT free when you have to give up your truck for the whole day. The only thing that impressed me was that they refilled my DEF at no cost when they did the oil change)
As a general rule, the warranty only covers any deficiencies that are directly related to their workmanship or parts they used. Or in other words, the manufacturer could have prevented the deficiency.
There is no way a manufacturer can prevent a tire from being punctured by road debri. So generally that type of repair is not covered.
In a different vehicle.... Roadside assistance covered a tire puncture. The puncture was not repairable. They replaced the tire at a pro-rated amount. The tire was about 2 years old - and they gave me what the tire was worth being 2 years old.
So yes...it can be covered under roadside. I'm just not familiar with GM's *fine print*
Not really. Yeah you can use it to fix a flat but there's two issues with those things:
1) Sometimes they don't hold. Had that happen two years ago myself. :/ Ended up having to completely replace the entire tire afterwards since the bead got chewed up when it went flat.
2) They can throw off the balance of a tire too. Ideally a tire should get patched from the inside and rebalanced afterwards.
If you don't have a spare tire those patch kits can be a viable option until you can get the tire fixed professionally. I know some people have had good luck with them (like my dad), but after losing a tire to one, I wouldn't rely on it for a permanent repair.
In SoCal you can purchase a tire maintinence contract at Allen tire,about 80 bucks.Includes rotation, road hazard(they patch and plug a hole)balancing whenever you request it,and evacuation and nitro fills for the life of the tires.The best part is the wait is never more than 15-30 minutes if there is a wait at all.Your new tires have no road hazard ,you fix your own flats,they will not balance your tires or rotate without you paying for it.I'll be buying the contract next week,and these guys are good tire men,no shop monkeys.
First time I had my truck in for service the service sign-off person noticed a screw in one of my tires. They said it was too close to the sidewall to repair, that I needed a new tire at $200+! I said I'd keep an eye on it and consider my options, drove to my local tire place and they fixed it in about 10 minutes for under $20...just like Doctors, sometimes it pays to get a 2nd opinion...
Be wary of getting pro-ratted replacements. That pro-rate is figured on the MSRP. In other words you could pay more for the tire pro-rated then you could buy the very same tire new at a discount tire dealer.
So three business days have lapsed since "The Great Nail Debate" of 2016.
So what's the verdict OP? What did the dealership do for you -send you away? Fixed it for a fee? Covered it as warranty?
Not trying to be a smart-Alec but I'm curious... Do you get paid to moderate the forums? Because if you don't - dude, you need to find another hobby. It's almost like you're sitting at your computer 24 hours a day monitoring things that really don't need to be monitored. Let it go!! Go outside and have a beer, listen to the birds, be glad you're alive... Just saying!!
Had a near 30 mile dirt bike ride this morning. Good stuff.
And, what's the problem with asking for an update on the repair. The post was written on a weekend. After several business days, OP should have been denied or have the tire repair made for free.
There's some serious tuchushurt going on here towards Moderators. Obviously a bunch of outlaws worried about being moderated. Personally, I find the OP's question offensive and showing a complete lack of common sense. OP took on a nail due to operator error, they didn't see the nail on the public or private road, and ran over it. End of story, end of liability by manufacturer. Get it patched and move on.
I'd also be a little bit concerned about owning such a wonderful truck yet acting like you live in a Nanny state where you aren't accountable for anything you screw up on yourself. Man up and own up to your error. You ran over a nail, it poked a hole in your tire. Pay for your error, get it patched up. End of story.
Anyways, this is all IMHO and YMMV, standard disclaimer for my posts.
So....you're saying that you'd do the same? If your warranty will cover such a tire repair, you'd just pay for it yourself? If you would - then you need to have your head examined.
There's not a darn thing wrong with taking advantage of a warranty coverage especially if it will cover the repair - Operator error or not. You paid a lot of money for a truck which includes whatever is written in the warranty. You'd be stupid not to take advantage of it.
The OP's question was totally legitimate and to the point. Can't get any better question than that.
My dealer patched a tread puncture for free under the roadside assistance warranty. I just rolled in one morning and asked if it was covered, and the service adviser said "Yep" and took care of it.
Update: Sorry I never updated-- been too busy working to pay off this damn truck...
yes they covered it under the roadside warranty. (the warranty is one of reasons why I bought a brand new truck and paid a ton of money for so yeah, I didn't mind asking for this --to the angry mod)
I took it in and they repaired it while I fixed some other issues with recall at same time. No biggie. Thanks guys
Any chance they mentioned anything to you about pro rating a brand new tire under the same warranty?
Just found a nice bolt in my tire when I got to work. Pretty wide puncture don't think they would patch it.
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