"Updates" will not be available for a while, if at all. "calibrations" are code improvements that are applied to fix specific problems and complaints and are covered by your warranty if you say the magic words. Dealer is not going to give you a usb thumb drive but they can get these for their techs to do the fix. There are tons of fixes for just about every controller in the vehicle. Go here and punch in your VIN to see what is applicable to your truck: https://tis2web.service.gm.com/tis2web
All the other controllers have to get reprogrammed with a pass thru device and GM scan tool/reflash software while on line with service.gm.com. Only the infotainment system can be re-flashed from a USB stick.

 

Whoa! there's a lot of stuff here that comes up under my VIN....Are these 'calibrations' since I have bought the vehicle and if so how can I get them updates????

samples for my VIN....there's a butt load more!

 

Here is the link to the software updates.

GM | Home | HERE

 

That link is for updates of the navigation map data. I think the OP is talking about an update to the overall Mylink radio software.

 

The only issue i'm having is the text feature of MyLink won't work with my iPhone 6. But I guess it's not compatible with the system. Not sure why though, my phone sends and receives SMS texts. I'd like it work, but oh well I guess.

 

I have the same problem. I forgot to ask when I had my Canyon serviced.

 

I've noticed a lot of issues with CarPlay, for example when -

1. Bluetooth connects on iphone 6 plus
2. I connect iPhone to USB port
3. Spotify goes black, shows play button, press play, doesn't work
4. Ensure spotify my device is set to iPhone 6 plus and not 4 other devices that use the account
5. Hit play on CarPlay, nada, hit play on iPhone spotify app, nada
6. Disconnect and re-connect authentic Apple lightning cable multiple times
7. CarPlay finally works

Next test I'm going to try is disabling auto Bluetooth as CarPlay is more useful to me.

Looks like QA at GM and Apple are slacking and released a half-as*ed untested beta on this platform. Really irks the sh*t out of me as I started my career in QA and I'm now a Software Engineer.


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Sometimes it takes a few minutes for the system to catch up. I've also noticed issues using the console USB port vs. the dash USB port... in the console, it takes a good bit longer for the system to read the drive. Songs stop in mid-play. Seems the dash port reads the drive faster.

 

I found the MyLink works a whole lot better and faster than the sync that was in my Explorer so no issues with that but has anyone received the advertisement from Onstar in the middle of your ride and MyLink freezes up. Happened today and could not get it to work again until I shut the truck off and let it sit for an hour. The green light on the Onstar kept flashing and I could not contact them nor would my phone work. It is working now but I am hoping that is not an issue that is going to haunt my new baby.

 

You are singing my tune. I am a requirements development manager and like you am constantly finding issues that should have been caught in the testing phase of the SDLC. It would be good customer service if updates were available on a regular basis. That being said I love my 2016 Canyon.

 

I love my Colorado and I know CarPlay is a new rollout, some things are just frustrating knowing it wouldn't fly at my job.

One thing that really irks me about the apple side of things, I know it's not MyLink or GMs fault is the lack of being able to choose GMaps over Apple Maps. Really wish Apple wouldn't shoehorn me into using their platform, because even though traffic is slightly better in Apple Maps, the GPS routing is pretty lame. Constantly trying to locate my position.


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+1 for wanting an update to the mylink software

Regarding Onstar, I have never had ads appear. Incidentally, my Onstar account somehow got cancelled after the 6 month full trial period ended. Owners are supposed to have certain features for 5 years. I had to call and reactive my account.

 

Still having lots of issues with CarPlay, hope GM starts rolling out updates. The other day I had MyLink and CarPlay fail on me and would have my phone connected to the HU, but audio was only coming out of my iPhone 6 handset speakers. I double checked the setting in MyLink to see if the audio was being sent back to the handset, but it just kept going for a 15 minute car ride. After 3 hrs at my stop, I got in the truck and CarPlay/MyLink started functioning correctly. At every stop light on the way over to my destination I was battling with the system.

 

My problems are perplexing...2015 model. My unit won't always recognize and play usb flash drive and sd cards. All are formatted fat32 and play on other devices. When Mylink does see the drives it won't play selected song and often starts playing the wrong song. It went the dealer and the updated the radio and all was well. Yesterday it started doing the same thing. Any thoughts or help??

 

Since it's your first post, you might not have need that this radio has been acting that way when using too many folders/subfolders. As a test, try organizing your music together in fewer folders and see if it helps. It may not solve it, but it's worth a shot. Let us know.

 

It's a very poor system. I had nothing but trouble with it. iPods are really not compatible or fully functional but iPod touch and iPhones are. I have seen numerous posts about flash drives and sticks not working properly.

think people should pressure gm about this fiasco. I wrote a letter to gm ceo and eventually they refunded my money from the Bose and mylink nav system. It's not fixed but I did get $1000 back.

Other manufactures release updated firmware for their units, like Harley-Davidson, so you can do it yourself but gm does not. They don't even notify the public if there is an update. You have to go to dealer and have them check. Most likely the will charge for their time.

 

You have to go to dealer and have them check. Most likely the will charge for their time.

Not if you are still in the 3yr 36,000mi, you should not be charged. If you are, contact GM customer service.

 

I just bought a 2016 Canyon a couple of weeks ago and have a on-going issue with Carplay. If I have my Iphone 6s plugged in, and the transmission is in park, all of my music and contacts appear. But when I put the transmission into reverse or drive, all of the contacts and 99% of my albums disappear. The dealership was no help on this and a 2 hour phone call with Apple support was no luck. I can't find a setting in the phone or the truck that might fix this. Any ideas?

 

I don't know but sounds like a safety feature to discourage you from taking your eyes off the road.

 

This is a safety feature. I noticed it as well.

 

On another note, I have been having many of the same issues with IntelliLink/Carplay. Very poor QC with this software. Also not being able to flash firmware to the system is a major PIA as well. I too am in the software game, and find it funny that GM thinks this is a mechanics job to fix. That's like asking me to tear down an engine.

I got a hold of a service bulletin from the dealer, all of the issues in this thread are known by GM/Apple. The bulletin mentions all items are related to iOS, and that "Apple is in the process of correcting these issues in a future iOS update", problem with that is, the bulletin is from 9/2015, and there have already been two iOS updates, and no fixes. My bet? This is on the GM side. I have had the problems, specifically the one where the solution is to reset the phone, and it does not work. If there were problems with Apple Car play across the board, it would be in the news. I'm sure there is an SDK for developers to adhere to, provided by Apple, and GM software engineers just aren;t getting it.

Here is the bulletin:

 

If there were problems with Apple Car play across the board, it would be in the news.

2016 C7 Corvette Apple CarPlay Bug | GM Authority

 

My 2015 Colorado is in the shop for a few days to replace a failed driver seat frame and, at my request, they are updating the MyLink software. Hopefully this will fix the problems with slow startup and the nav voice stuttering for the first 15 minutes or so.

 

I'm glad to hear that I'm not alone with the issues. I have a feeling it has something to do with the way GMC has Carplay set up. A good friend of mine just purchased a new Audi A4 with Carplay. He does not have the disappearing info issue. I also like how the XM in his car shows the album art for the song playing. We have the screen real estate, I wonder why we don't have the feature.

 

2016 Colorado LT Infotainment Problem

Within a week after buying a new 2016 Colorado LT, I started having intermittent problems.

After hanging up from a phone call (while USB connected & navigating using CarPlay Apple maps) the head unit froze up & could not be controlled by the steering wheel or head unit controls or the touch screen (after restarting the vehicle, everything returned to normal.)

It would do this occasionally (not every phone call.)

Yesterday the station presets on the UI went from displaying the XM predefined (Deep Tracks, Classic Rewind, etc.) to showing XM1, XM2, etc., & while driving it would switch back & forth between the two station displays mentioned.

The radio continued to play but when it switched to just displaying numbers I couldn't change stations.

Later in the day I started the vehicle to go home & got a dimly glowing screen with no UI or sound.

I couldn't make anything happen with the controls or by switching the vehicle off & then restarting (yes I opened & closed the driver side door & waited for everything to turn off.)

I gave up & continued home in silence & after about 10 minutes of nothing but a dim glow from the screen, the UI appeared & music started.

I think I need to get in touch with the dealer (they're an hour & a half from my house - there's a closer dealership but I didn't buy the truck from them & don't know if they'll do warranty work.)

Anyone else experience this kind of problem?

 

I think I need to get in touch with the dealer (they're an hour & a half from my house - there's a closer dealership but I didn't buy the truck from them & don't know if they'll do warranty work.)

Anyone else experience this kind of problem?

I have not had this issue but will say that any gmc dealership should do warranty work regardless of where you bought the truck. They better because mine was bought 900miles from my house!!

Best of luck

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